No earlier than 1:30 p.m., the Board will hear a presentation from the County Administrator's Office about the 2018 Marin County Resident Survey. The County has been eager to receive a report card from its residents as a measure of customer service and to compare results to those from counties nationwide. The results provide data with which the County can dive deeper in some areas using other tools, such as focus groups or listening sessions. The County mailed 3,200 printed surveys to a random selection of households earlier this winter, and followed with an online opt-in survey. This presentation provides a summary of results.
The Board heard the presentation and accepted the report.
Need more info? See the staff report about the 2018 Marin County Resident Survey.
Contact: Dan Eilerman, Assistant County Administrator
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