"Good faith participation" requires each party or their authorized representative to personally participate in the dispute resolution program. A representative of a party authorized to participate in lieu of the landlord or tenant must possess decision-making authority regarding the subject of mediation.
To participate in good faith, landlords are prohibited from harassing the tenant and from engaging in behavior prohibited by Federal, State, or local laws.
In addition, landlords engaged in the dispute resolution program may not commence an unlawful detainer proceeding other than for those actions authorized by subsections (3) and (4) of the California Code of Procedures Section 1161 or any successor provisions.
Tenants are required to continue to pay all rent legally due to the landlord and to comply with the terms of their rental agreement throughout the dispute resolution process.