For Immediate ReleaseJuly 02, 2018
Health and Human Services’ Public Assistance branch enhances service
San Rafael, CA – New and returning clients of the Marin County Department of Health and Human Services (HHS) will find that its Public Assistance branch has a new phone number, extended reception hours, and a revamped West Marin office.
There are extended reception hours at HHS’ two San Rafael offices at 120 North Redwood Drive and 3240 Kerner Boulevard. Eligibility workers now will be available from 8 a.m. to 4:30 p.m. weekdays.
Some important changes are geared at reducing wait time for people trying to reach the call center via phone. More workers will be available by phone to answer questions about food assistance or temporary cash aid.
Services at the Novato location are adjusted as well. Although eligibility workers can no longer take drop-in appointments or in-person interviews, the following services are available at 75 Rowland Way:
The West Marin Service Center in Point Reyes Station has reopened following a building renovation, and eligibility workers are available to assist clients on Tuesdays.
Public Assistance provides help with the following programs:
Call the new Public Assistance number at 877-410-8817 with any questions about Marin HHS service. Learn more online at www.marinhhs.org/public-assistance.
Kari BeuermanSocial Services DirectorDepartment of Health and Human Services
20 N. San Pedro Rd.San Rafael, CA 94903(415) 473-6263Email: Kari BeuermanMarin HHS website