For Immediate ReleaseAugust 16, 2019
Staff is available to create better outcomes for children and their parents
San Rafael, CA – One of the most eye-opening facts from a 2017 statewide study about child support services was that California parents were mostly saying, “Wait … there’s such a thing as child support services?”
The Novato-based department led by Director Jill Francis assists parents in supporting their children in all sorts of forms, including financially. During August, which is Child Support Awareness Month, the 22-person staff is emphasizing the statewide theme, “You Are There For Them, We’ll Be There For You.”
“Steady support creates better outcomes for children, and that theme references all the benefits children receive from the participation of both parents in their lives,” Francis said. “We’re here to facilitate that participation and make things easier for everybody involved.”
In federal fiscal year 2018, Marin County DCSS distributed $12,992,693 in support payments of which $8,525,027 was consistent monthly child support distributed to Marin families.
The child support programs can assist a parent with getting a court order for financial or medical support. The staff can work with both parents to avoid the stressful court process and create amenable agreements. The department can also enforce an existing court order for support and help track payments to provide peace of mind for both parents.
Several programs are available for parents paying support. If circumstances have changed for a parent, such as a change in job or the custody and visitation of their child, they may qualify for a modification of the court order. Assistance is available if a parent is seeking work but has a suspended driver’s license or professional license as a result of non-payment of child support.
Other programs available include the Compromise of Arrears Program, designed to assist parents who have larger amounts of unpaid child support debt and possibly reduce a portion of that debt.
DCSS continues to make paying child support convenient with payment options online, by phone, by credit card, by debit card and by mail. Several retail locations offer MoneyGram and PayNearMe kiosks, payments are accepted via PayPal, and there are self-service kiosks at local child support agencies.
Jill FrancisDirectorChild Support Services
88 Rowland WaySuite 200Novato, CA 94945(415) 473-4067Email: Jill FrancisChild Support Services website